Contact US
Thanks for visiting our website! At Scarlet Poppy we aim to support you whether you’re just starting to think about wedding dresses or if you’re already part of our Scarlet Poppy family and have some questions. We are always here for you, so please don’t hesitate to reach out to us…
If you have a question you can call the boutique or alternatively, you can schedule an appointment with us using the button below
FAQ
While we are sometimes able to facilitate ‘Walk-Ins’ to view dresses through the week, we strongly advise making an appointment – or at least calling ahead – to ensure that there is a member of staff available to greet you. Making an appointment ensures that you have exclusive use of our changing facilities during your 90 minute appointment, as well as someone on hand to help you in and out of gowns.
Most of our gowns will come in standard sizes. This means when you order you dress you will measured for that dress and sized according to the specific size chart that matches that specific dress. With this is mind, to make sure that you look amazing on your big day, you will most probably need some alterations with a seamstress. A seamstresses will ensure the length of your dress is perfect as well as the fit. Other alterations can be made also so that you do not need to wear a bra and can loop the train up for the evening – we can discuss this in store with you at the time of order.
All of our samples range from a UK size 10-24. Most of our samples fall around a size 14. We will have a number of dresses for you to try on, if you are within this range.
We will certainly try! With a variety of gowns available in store to try and purchase off the peg, there is a good chance we will be able to help. A selection of our dresses are held in stock and can be purchased with a 7 day delivery to store.
Yes, our aim is to offer an inviting, relaxed and friendly atmosphere. Choosing your wedding dress should be fun and we hope to make it an enjoyable experience. Sometimes, it can be better just to bring one or two people whose opinion you really trust and value, rather than involving too many people with conflicting ideas. Remember it’s YOUR gown! We can facilitate some larger groups in the boutique, but our fitting areas are designed to comfortably seat 4-5 at most.
Your wedding dress will come in one of our ‘Scarlet Poppy’ gown bags. If you are travelling abroad we can offer travel boxes and we will pack your wedding dress for you.
Don’t worry; many brides are perplexed as to what style is right for their shape and size. Our experienced and friendly staff are able to offer honest expert advice and will soon help you find a style that’s right for you. We want you to feel relaxed and enjoy the whole wedding dress experience regardless of shape, size or budget.
We usually have dresses delivered to the boutique around 3-5 months before the wedding (depending on when the order was placed) so that we have plenty of time for alterations. We will give you a more accurate delivery date when your order is placed. We usually have dresses delivered to the boutique about 3 months before the wedding so that we have time for alterations. Before this they are stored by the designer. If you wish for your dress to be stored by us instead please advise on ordering.
Of course you can! We do have a selection of shoes available for while you’re selecting your gown, but if you already have some picked out then feel free to bring them along!
For a new to order gown, the deposit is 50% with the order which puts the gown into production. The remainder of the balance falls due when your dress arrives into the boutique. If you’re purchasing the sample gown, we require the full amount upfront.
When your dress arrives in store, we’ll contact you and invite you to book your first fitting. We usually advise starting the alterations 6 weeks before the wedding. For brides who are experiencing weight change or fluctuations, we advise letting it stabilise before you begin your alterations.
As a general rule of thumb, we advise no more than two sizes down and one size up. This does vary dependent on the gown materials and shape. Alterations are not included in the purchase and would need to be discussed with a Seamstress.
Monday | 09:30 AM - 03:00 PM |
Tuesday | 10:00 AM - 04:30 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 04:30 PM |
Friday | 10:00 AM - 04:30 PM |
Saturday | 09:00 AM - 05:30 PM |
Sunday | 10:00 AM - 04:30 PM |